Shipping policy

Shipping policy

Order processing

Orders begin processing after payment is confirmed. Processing time can vary by product. If an item cannot be fulfilled, we will contact you and refund the affected item.

Shipping destinations and cost

We currently ship only to addresses accepted during checkout. Standard shipping is free for eligible U.S. addresses unless a different charge is shown at checkout.

Delivery estimates

Delivery dates are estimates and are not guaranteed. Carrier delays, customs processing, severe weather, and other events outside our control can affect delivery. Tracking information will be sent when it becomes available.

Products may be fulfilled by different partners, so items from the same order can arrive in separate packages.

Address changes

Please check your shipping address before placing an order. Contact us immediately through our Contact page if a correction is needed. We cannot guarantee changes after an order has entered processing.

Missing or damaged orders

If tracking shows an order as delivered but you cannot locate it, first check with household members, neighbors, and the carrier. If an item arrives damaged or incorrect, contact us within 7 days of delivery and include your order number and clear photos so we can review the issue.

Duties and taxes

Any duties or taxes displayed at checkout are collected there. Other government charges imposed by the destination may be the customer's responsibility where permitted by law.

Contact

For shipping questions, please use our Contact page.